Terms of Service

These Terms of Service ("Terms" or "Agreement") are a legally binding agreement between you and Aivrio Solutions Pte. Ltd. ("Aivrio", "we", "us", or "our"), a company incorporated in Singapore (UEN: 202610813K). By downloading, accessing, or using the nibFIT mobile application and associated services (collectively, the "Services"), you agree to be bound by these Terms. If you do not agree, do not use the Services.

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Aivrio with respect to the Services.

The Services are distributed through the Apple App Store. These Terms are between you and Aivrio only, and not with Apple, Inc. Apple is not responsible for the Services or their content. Apple is a third-party beneficiary of these Terms with the right to enforce them against you.

Age Requirement: The Services are intended for users who are at least 13 years of age. Our onboarding flow enforces this requirement. Users aged 13 to 17 may use the Services only with the consent of a parent or legal guardian. By using the Services as a minor, you represent that your parent or legal guardian has reviewed and consented to these Terms on your behalf. If you are under 13, do not use the Services.

Account Accuracy: You agree to provide accurate, current, and complete information during registration — including your name, email address, date of birth, gender, height, and weight — and to keep this information updated. Providing false information, including false age information to circumvent eligibility requirements, is a material breach of these Terms.

Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately at contact@nibfit.app of any unauthorised access or suspected breach. Aivrio is not liable for any loss arising from unauthorised use of your account.

One Account Per Person. Accounts are for individual use only. Account sharing, resale, or transfer is prohibited.

The Services integrate with third-party services including Apple HealthKit, third-party AI providers (Google Gemini, OpenAI), a third-party food database, and authentication, payment, and analytics providers. By using features that depend on these integrations, you acknowledge that:

• Aivrio does not own or control third-party services and is not responsible for their acts, omissions, or data practices.
• Your use of third-party services is subject to their own terms and privacy policies.
• When you use AI-powered features, content you submit (including meal photos and queries) is processed by third-party AI providers as described in our Privacy Policy.

Apple HealthKit. Health and fitness data obtained through Apple HealthKit will not be used for advertising, user profiling for non-health purposes, or shared with third parties without your explicit consent. HealthKit data is used only to provide and improve health and fitness features within the App. You may revoke HealthKit access at any time via iOS Settings → Privacy & Security → Health → nibFIT.

In-App Purchases: Certain features require a paid subscription. All subscriptions are purchased exclusively through Apple's App Store In-App Purchase system. Aivrio does not directly collect or store your payment card information.

Auto-Renewal: Subscriptions automatically renew until cancelled. Apple will charge you for renewal within 24 hours prior to the end of the current subscription period. Subscription prices may change; Apple will provide advance notice and you will have the option to accept the new price or cancel.

Cancellation: You must cancel your subscription through your Apple ID account settings (Settings → [your name] → Subscriptions). If you cancel, access to paid features continues until the end of the current billing period. Refunds are governed by Apple's refund policies. Aivrio will comply with any mandatory refund rights available under applicable Singapore consumer protection law.

Free Trials: Aivrio may offer free trials of premium features at its discretion. Free trial eligibility is determined by Apple. Unless you cancel at least 24 hours before the trial ends, your subscription will automatically convert to a paid subscription. Apple will notify you before conversion.

Pricing Changes: Aivrio reserves the right to modify subscription pricing. For existing subscribers, price changes take effect at the start of the next renewal period following notice.

Beta Features: Aivrio may offer experimental features ("Beta Features") on an "as is" basis for evaluation purposes. Beta Features may be discontinued or changed at any time without notice or liability.

Consult a Professional: You should not use the Services to diagnose or treat any health condition. Always consult your physician, registered dietitian, or qualified healthcare professional before starting any new exercise or diet programme, particularly if you have a pre-existing medical condition, are pregnant or nursing, are elderly, or have special dietary needs.

Vulnerable Users: The App tracks calorie deficits and body weight. If you have or are recovering from an eating disorder, or have been advised by a medical professional to avoid calorie counting or restrictive eating, do not use the calorie-tracking features without medical supervision.

AI Accuracy: AI-generated outputs — including nutritional estimates derived from meal photographs and workout recommendations — are probabilistic and may contain errors or inaccuracies. Aivrio does not guarantee the accuracy of AI-generated data. You use these features at your own risk.

Food Database Accuracy: Nutritional data is sourced from third-party databases and AI estimation. Actual nutritional content may vary based on preparation method, portion size, brand, and other factors.

Coach Mode: Coaches on nibFIT are other users of the App. Aivrio does not verify the professional qualifications or credentials of any coach. Any guidance received through Coach Mode does not constitute professional medical, nutritional, or fitness advice.

Subject to your compliance with these Terms, Aivrio grants you a limited, non-exclusive, non-transferable, revocable licence to download and use the nibFIT App on personal iOS devices associated with your Apple ID, solely for your personal, non-commercial use.

You agree not to:

• use the Services for any commercial purpose without our express written consent;
• rent, lease, lend, sell, sublicense, or transfer the Services or your account;
• reverse-engineer, decompile, or attempt to extract the source code of the App;
• access or attempt to access data on the Services that you are not authorised to access;
• use automated tools to access or collect data from the Services.

Apple End User Licence Agreement. Your use of the App is also governed by Apple's standard EULA, available at apple.com/legal/internet-services/itunes/dev/stdeula/. In the event of any conflict between these Terms and Apple's EULA regarding App Store matters, Apple's EULA shall prevail.

If you believe in good faith that content on the Services infringes your copyright or trademark rights, please send a written notice to contact@nibfit.app containing the following:

1. A physical or electronic signature of a person authorised to act on behalf of the rights holder.
2. Identification of the copyrighted work or trademark alleged to be infringed.
3. Identification of the allegedly infringing material and sufficient information to allow Aivrio to locate it.
4. Your name, address, telephone number, and email address.
5. A statement of good-faith belief that the use of the material is not authorised by the rights holder, its agent, or the law.
6. A statement that the information in the notice is accurate and, under penalty of perjury, that you are authorised to act on behalf of the rights holder.

Aivrio will not act on notices that do not meet these requirements. If you believe your content was removed in error, you may submit a counter-notice to contact@nibfit.app.

THE SERVICES AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AIVRIO DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. AIVRIO MAKES NO WARRANTY THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY RESULTS (INCLUDING WEIGHT LOSS OR FITNESS GAINS) WILL BE ACHIEVED.

To the extent any jurisdiction does not permit certain warranty exclusions, such exclusions apply only to the fullest extent permitted by applicable law.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL AIVRIO BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICES.

Liability Cap: Aivrio's maximum aggregate liability for any claims arising from or relating to these Terms or the Services shall not exceed the greater of one hundred Singapore dollars (SGD $100) or the total fees paid by you to Aivrio in the twelve (12) months prior to the claim.

Apple's Liability: Apple has no responsibility or liability whatsoever for any claims by you or any third party relating to the App or your use of the App.

Time Limitation: Any claim arising from these Terms or the Services must be filed within two (2) years of the date the claim arose, after which it will be permanently barred.

You agree to indemnify, defend, and hold harmless Aivrio and its affiliates, officers, agents, and employees from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:

• Your Content, including any content you submit, post, or make available through the Services;
• your use of or connection to the Services;
• your violation of these Terms, any third-party rights, or any applicable law;
• if you participate as a coach, any advice, comments, or recommendations you provide to other users through Coach Mode.

This indemnification obligation survives termination of these Terms.

With your permission, we may send you push notifications via your device. You may opt out at any time by adjusting your device settings (Settings → Notifications → nibFIT). Disabling notifications does not affect your access to the Services.

We may send transactional emails (such as account verification and subscription confirmations) to the email address associated with your account. Marketing emails will only be sent with your consent and can be unsubscribed from at any time.

Aivrio may suspend or terminate your account immediately without prior notice where there are reasonable grounds to do so, including but not limited to: breach of these Terms; requests by law enforcement; your request to close your account; extended inactivity; or non-payment of fees.

You may appeal a termination by contacting us at contact@nibfit.app within thirty (30) days.

Following termination, Aivrio will delete your personal data as described in Section 4 and our Privacy Policy. The following Sections survive termination: 4 (Content and Licence), 6 (Health, Medical, and AI Disclaimers), 9 (Disclaimer of Warranties), 10 (Limitation of Liability), 11 (Indemnity), 15 (Governing Law), and 16 (General).

Aivrio reserves the right to update these Terms at any time. We will notify you of material changes via in-app notification or email to the address associated with your account, with at least 14 days' notice before changes take effect. By continuing to use the Services after the effective date of a modification, you agree to be bound by the updated Terms. If you do not agree, you must cease using the Services and delete your account.

Aivrio may also modify, suspend, or discontinue any part of the Services at any time. We will not be liable to you for any modification, suspension, or discontinuance of the Services.

These Terms are governed by the laws of Singapore, without regard to its conflict of laws principles. The parties submit to the exclusive jurisdiction of the courts of Singapore for the resolution of any disputes.

Nothing in these Terms limits your rights to bring claims before Singapore's Small Claims Tribunals or other competent consumer dispute resolution bodies. For subscription disputes involving Apple In-App Purchases, Apple's dispute resolution procedures also apply.

To the extent permitted by applicable Singapore law, you agree to resolve disputes with Aivrio on an individual basis and waive any right to bring or participate in a class action or representative proceeding.

Severability: If any provision of these Terms is found invalid or unenforceable, it will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force.

No Waiver: Aivrio's failure to enforce any right or provision does not constitute a waiver of that right or provision.

Singapore PDPA: The collection, use, and disclosure of your personal data are governed by our Privacy Policy. To contact our Data Protection Officer or exercise your PDPA rights, please write to contact@nibfit.app.